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Teachable

Teachable

teachable.com
What is your customer experience with Teachable?

Teachable Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Teachable has a 1.0 star rating from 3 reviews and Consumers are mostly dissatisfied; rating distribution is 100% unfavorable.

Positive Feedback

No positive consensus appears in these Teachable reviews; comments focus on pricing and platform limits rather than benefits.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and lack of phone support.
  • Multiple reports of denied or delayed refunds and billing issues with subscriptions.
  • High price level and trouble canceling accounts, leading to unexpected charges.

Key Takeaways for Future Customers

  • Research Teachable customer complaints and read recent reviews before purchasing or starting a membership.
  • Confirm refund policy enforcement and monitor billing closely to avoid recurring charges.
  • Expect limited direct support; plan alternatives for urgent platform issues.
View full overview ›

Media from reviews

Teachable - Unable to contact a single soul
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Show reviews that mention
refund support full refund refund policy pirated version answer emails reason process attempts
Filter review
Anonymous
map-marker Lubbock, Texas

Dissatisfied

AI Highlights
  • - Upgraded due to upselling; reached my limit.
  • - No customer service contact or help.
  • - Paid $201 for 25 products and unlimited students four days ago.

I just upgraded because their UPSELLING is so efficient. I reached my limit.

NO NUMBER to call or get help.

There is no customer service.

I paid 201 dollars for the 25 products and unlimited students 4 days ago. However , today I can not enroll any students because it says

View full review
Anonymous

Teachable will not honor their refund policy

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AI Highlights
  • - Teachable course seems like a pirated version of another course.
  • - Refund request within a day was denied; no reason provided after followups.

I purchased a course on Teachable. The course seems like a pirated version of another course from another site.

Unknown to me, I purchased the course and realized immediately that the course was a pirated version of a true course. I requested for a full refund a day right after I made the purchase.

I followed the exact process that Teachable stated on their refund policy. I followed up with support and they would not provide refund and also refused to give a reason after making several attempts.

User's recommendation: Teachable is not to be trusted. Don't be like me, do your due diligence!

View full review
Kim M Wmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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I reached out after approximately 14-15 days and wanted a full refund. I have sent more than 20 emails and I do not get an answer. This is such poor support.

Loss:
$500

Preferred solution: Full refund

User's recommendation: Do not use this, i did not Comply to pay 498 dollars and i have a big struggle to get my refund

View full review
Cord Q

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wont cancel my account!!!! out almost $1000

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AI Highlights
  • - Tried to cancel the account; ticket marked resolved a year ago.
  • - Almost $500 charged after trying to cancel; no support number found.
Updated by user Jul 10, 2024

They have no way of contacting them

Original review Jun 10, 2024

I've tried canceling my account to no avail. I opened a ticket/request.

It was sent through and marked as 'resolved' a year ago, and I just now had another almost $500 taken from my account from them!

That's almost $1000 after trying to cancel my account. And I cannot find a customer support number anywhere!

Loss:
$1000
Cons:
  • Keep charging me after 2 years

Preferred solution: Full refund

User's recommendation: Dont use

View full review
Kaely M Nbb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to contact a single soul

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AI Highlights
  • - User can't contact support after 13 weeks.
  • - They receive billing messages but no solution, and chat is with a robot.
Teachable - Unable to contact a single soul
Contains 1 confidential file for company representatives

This site is garbage. I have attempted multiple times and on different forums to get ahold of someone.

Theres a problem with my site. 13 weeks since I started trying to contact them and now theyre sending me messages about billing, but STILL wont send me anywhere to have my problem solved.

All they do is have you chat with a robot. A team NEVER gets back with you.

Loss:
$1000

Preferred solution: A response from a person who will fix my site. And THEN I will probably want a refund. This site is EXPENSIVE for having 0 customer service.

User's recommendation: Just go somewhere else.

View full review

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